Good Afternoon
I thought bit would be good to email my dealings with Diane and her company Exclusive Classic Cars
I was pondering on buying another car and when you trawl through the classified adverts or look in at dealership there isn’t a lot to inspire most of the modern stuff all looks the same you have to look hard to find out what make it is
Anyway I came upon there website and had a budget and low and behold there it was a Mercedes CLS 500 with 31,000 miles one owner car with full service history I took to the phone and spoke with Diane and asked the question condition of the car and her answer was as good as new the closest thing to a new car initially I took this with a piece of salt anyway after a couple of days I purchased the car and I paid for delivery which arrived a couple of days later and I have to say condition wise Diane was spot on it looks absolutely superb
I did have a couple of small issues but Diane was fair and honest I took the car to an independent who carried out the work to which Diane paid how many car dealers would do that without a fight
If you are in the market for a real good car and I mean real good give these guys a shout you will not be disappointed I will be using them again and telling people about them because dealers like this deserve the light to be shon upon them
Thank you Diane
I will be in touch again I promise
Best Regards
David Kelly
EMAIL RECEIVED 6/6/2023 FROM DAVID KELLY - MERCEDES CLS500 2005
DAVID KELLY
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Dear Diane,
I just wanted to thank you and Dean for the whole experience right from the first phone call I made. Regarding a very low mileage Japanese imported 1998 Jaguar XJ6, I considered.
You got back to me as soon as you could just a few hours later. Which gave a good first impression.
You were both very understanding throughout and didn't keep me hanging on regarding communications/updates, this was excellent!
Taking hold of the car was going to be a mission doing it by myself. But the option for transporting the car to my address overcame that.
So far the car has been going well (and I think it will for years to come!)
I will gladly recommend Exclusive Classic Cars Ltd to anyone who is on the lookout for a low mileage car.
I will certainly consider coming back to you myself in the future, for possibly my next 'summer car'.
I must say in regards to a pleasant customer experience, main car dealers can't provide this. As I don't find them to be genuine. But I think Exclusive Classic Cars Ltd quite easily achieve this. And I have enjoyed the experience - because it is genuine.
Thank you once again for your excellent service! It has been a pleasure!
Hope to see you again. Perhaps for a V8??
Kind regards,
DAVID
GLOUCESTERSHIRE
EMAIL RECEIVED 6/6/2023 FROM DAVID - JAGUAR XJ6 1998
DAVID (GLOUCESTERSHIRE)
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Dear Diane,
I just wanted to drop you a line to thank you very much for the excellent service that you provided me with for my recent car purchase. Excellent communications and the car, in the flesh, was exactly as described on your website – if not even better.
Arranging for the transport of the car to me certainly made my life easier. I sincerely doubt that this will be the last car that I buy from you but next time I wont bother coming to see the vehicle before purchase – your description is more than good enough for me.
Regards
Peter Thomson
EMAIL RECEIVED 5/6/2023 FROM MR THOMSON - JAGUAR XJSC
PETER THOMSON
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Hi Diane
Just a quick note to thank you and your staff for a very easy hassle-free transaction. When I viewed the car for the second time, I mentioned a couple of things that were so minor I didn’t really expect them to be resolved. The car was delivered yesterday as promised and looks excellent inside and out and even the two minor things have been corrected.
Without hesitation I would purchase from Exclusive Classic again and have no issue with recommending you to anyone
Reg Gartside
EMAIL RECEIVED 2/6/2023 FROM MR GARTSIDE - JAGUAR XJ8
REG GARTSIDE
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Hello Diane (and everyone else)
It has been a pleasure buying the jaguar from you and your team. You were all so pleasant, helpful and patient. We are absolutely delighted with the car. We really appreciated that you delivered it to us and that it was put into our garage. the garage door is being widened in the morning!
Should we ever decide to change the car you would certainly be our first port of call.
Best regards
Janice and Stuart Redford
EMAIL RECEIVED 21/5/23 FROM MR & MRS REDFORD - JAGUAR X TYPE
JANICE & STUARD REDFORD
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Hi Diane
Thank you so very much to you, Dean and the Team.
From first meeting to driving away it has been a pleasure.
Small details like the engine bay, the lamp lenses and the cleanliness of the interior/exterior - exceptional.
Owners manual booklet and a comprehensive service file, extended warranty….
The car drives like new.
I look forward to a future relationship with Exclusive Classic Cars.
Thank you.
Chris
EMAIL RECEIVED 16/05/2023 FROM CHRIS CARPENTER - JAGUAR XJ8
CHRIS CARPENTER
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E C C Ltd
What you see is what you get
Straight talking and no flannel
First class service no hassle and stress free
Highly recommended
TEXT RECEIVED 20/04/2023 @ 11.20 AM FROM MR JOHN TIPPER - JAGUAR XJ 5.0 LUXUARY 2011
JOHN TIPPER
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Diane
My experience of your website and then dealing with you is very positive. The condition of the car was, if anything better than described and imaged. At the moment I could be described as like ‘a dog with two tails’. That I could describe a seventeen year old car as indistinguishable from ‘brand new’ is remarkable.
My only comment is that too many S types have serious corrosion of the sills hidden behind the plastic trims. I was alerted to this risk by a friendly garage owner and perhaps the condition of the sills and floors could be a strong selling point for you.
Buying from you was a very positive experience and I am willing to act as a ‘reference’ if necessary.
Regards – Chris Eagleton
EMAIL RECEIVED 17/4/2023 FROM MR EAGLETON - JAGUAR S TYPE
CHRIS EAGLETON
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I just purchased a 2005 Jaguar XJ8 from Exclusive classics and am delighted with its immaculate condition.
The car is a Japanese import and I was initially wary of buying such a vehicle but after Diane took me through it's very comprehensive paperwork history and explained the process involved I was confident I should go ahead. Anyone considering such a step should have no fears when using her company.
I have to say, the car with its low 17000 miles is in first class condition and has been presented in immaculate, show condition by Diane and her team.
Diane and her staff are polite, knowledgeable and professional. They are a pleasure to do business with and I will have no hesitation in doing repeat transactions in the future.
Kind regards,
Philip Chisholm.
EMAIL RECEIVED FROM MR CHISHOLM 14/4/2023 - JAGUAR XJ8 2005
PHILIP CHISHOLM
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As a non-mechanical, non-technical car enthusiast, buying a classic car is very much a matter of trust in the honesty and integrity of the seller, and I am delighted to report that, for the second time, Exclusive Classic Cars have proved to be utterly reliable, honest and trustworthy. Ten years ago, I bought a low- mileage MGZT which I still have, which I still love, and which still turns heads. It has proved to be a thoroughly reliable and value-for-money car, which I shall continue to cherish.
I have recently bought a low-mileage Jaguar from the company and, once again, the vehicle is superb and the service was excellent. The car is immaculate and was beautifully presented, and the process of acquisition was smooth-running, easy and faultless. I would not hesitate to recommend Exclusive Classic Cars to anyone who wants an absolutely exceptional vehicle in first-class condition from a company you can thoroughly trust - many thanks to Diane and her team!
EMAIL RECEIVED FROM MR WALLACE 27/3/2023 - JAGUAR S TYPE 2005
JOHN WALLACE
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We had a very enjoyable ride to our home in the newly aquired car.
The car was presented to us as customers in the highest standard of cleanliness
and finish. Great care was taken to make sure the handover was as simple and easy
as possible,and nothing was a problem for the keen,knowledgeable staff.
All in all a very pleasing experience.
John & Elaine Inskipp.
EMAIL RECEIVED FROM MR & MRS INSKIPP 2/3/2023 -
MERCEDES S CLASS S350
MR & MRS INSKIPP
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To all at Exclusive Classic Cars I want to thank you for the way in which you handled my recent purchase from you of my Jaguar X-type. The pictures, information and description on the inter-net were honest and first class and, when we spoke on the telephone everyone has been most helpful. Also, when we came to see you to view the car, Dean was most courteous and helpful and together we took the car on a test drive. Arrangements were then made for the car to be delivered to our home and it duly arrived on my birthday. Could not have been better.
Thank you all again for making the whole transaction such an enjoyable experience.
Brian Hirst
EMAIL RECEIVED FROM MR BRIAN HIRST - JAGUAR X TYPE - 27/10/2022
Brian Hirst
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Good morning Diane,
Thank you for providing a smooth and professional service to compliment a first rate vehicle. The experience from start to finish has been a joy. I am sure there will be repeat business from ourselves and can recommend you with confidence.
Many thanks once more
Andy Seppings
EMAIL RECEIVED FROM MR SEPPINGS - JAGUAR S TYPE - 17/09/2022
MR SEPPINGS
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A family run business that is a real gem. Tucked away in Burton-upon-Trent, Diane and her family could not be more helpful and polite. My wife and I have taken delivery of a superb car and hope to enjoy it for many years. If only all car dealerships could make the transaction of cars as pleasant as the experience we have had.
EMAIL RECEIVED FROM MR PEARSON FROM CANNOCK - MERCEDES C CLASS C200 CGI 2011 17/09/2022
MR PEARSON
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“I have an excellent experience buying a car from Exclusive Classic Cars in Burton on Trent. During the viewings they were knowledgeable but also let us look over the car in our own time. They welcomed the independent inspection we organized and fitted in with the assessor’s busy schedule. In the end we bought a great car at a sensible price, with the professional delivery being the icing on the cake. Many thanks to the super team at Exclusive Classic Cars”
EMAIL RECEIVED FROM MR APPERLY FROM GLOUCESTERSHIRE 18/7/2022 - AUSTIN HEALEY
Mr Apperly
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I can confirm that I bought this Jaguar in May 2022. I found Diane Bowman who was prompt, courteous, helpful and a plesasure to talk to. Although the car is not new, it is in absolutely excellent condition in all aspects and truly matches the photographs and description in the advert. This was echoed by the independent delivery driver who commented that all the cars at Exclusive Classic Cars are just as good if not better. They also gave me a bit of discount by halving the normal delivery charge. I have no hesitation in recommending them to potential buyers, they will not be disappointed. Jack Ferguson EMAIL RECEIVED 11/05/2022 FROM MR FERGUSON FROM NEWCASTLE-UPON- TYNE
JACK FERGUSON
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Incredibly Helpful, Polite & Efficient Service.
Number 1 for classic cars and a wide range of models. Not the run of the mill car sales.
Very please with my car thank you very much for the opportunity to own a true Classic.
Mr P Coleman - Milton Keynes - Mercedes S Class 18/07/2022
MR P COLEMAN
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Hi Diane
Purchased my Jaguar S type from Exclusive Classic Cars. Located in Burton on Trent. Excellent family run company to deal with. The car was an import back from Japan and was in Mint condition with only 20k miles recorded.
This is something they specialise in an have a selection of Jaguar models,
with low mileage. If you want a Jaguar or other Classic cars give them a call you won’t be disappointed.
Mr Last
EMAIL RECEIVED FROM MR LAST - HERTFORDSHIRE 04/05/2022
Christopher Last
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Hi, Diane.
Please find my feedback as stated
"I had been looking for a good, clean, low mileage S-Type Jaguar for some time before finding just what I wanted, being advertised by Exclusive Classic Cars, on Autotrader.
Being a Japanese import, the car is excellent throughout and the mileage is very low. All of the concerns regarding paperwork and the import process were taken away and dealt with professionally and efficiently by the team so I, the customer, only sees the benefits.
On the day of collection, all of the paperwork and the car itself were well presented and the service throughout was friendly and professional. Very pleased, great value for money and I wouldn't hesitate in recommending Exclusive Classic Cars to friends and family."
Thanks and all the best for the future.
God bless...
Andy Brightwell
RECEIVED BY EMAIL FROM ANDY BRIGHTWELL FROM DERBYSHIRE
ANDY BRIGHTWELL
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Hello Diane
Just wanted to say thanks for delivering our fabulous Jaguar last week. Tom and I were delighted with the amazing service we received from both of you. We wouldn't hesitate to do business with you again.
Take care
Andrea and Tom
Email Received from Andrea 27/04/2022
Andrea - Grantham
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The whole process of purchasing the car was a thoroughly pleasurable experience
From the detailed pictures, and comprehensive technical information on the website - further complimented by the complete service history pack supplied on collection
The car had been professionally valeted in house - and was in perfect condition inside and out
Thank you Diane and colleagues for your professional service
Kind regards Graham Allen, Folkestone 10/04/2022
GRAHAM ALLEN - FOLKESTONE
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Once again we would like to thank you for your professional service. The Car and comprehensive history file are first class and we are looking forward to our first excursion.
Wishing your company every success in the future.
Email Received from Christine - Northumberland - 22/2/2022
Christine
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Hi Diane, Barry and all at 'Exclusive Classic Cars'. What a joy. Thank you most sincerely for delivering my beautiful Jaguar this afternoon. It has been a pleasure knowing you and your delightful professional company. Should any potential buyer need the comfort of knowing you are 100% please feel free to contact me, I simply can't praise you all enough. Great company, very exclusive metallic pearl chilli red Jaguar Estate. Thank you. X
Email Received from Mr Barrie Wheatcroft from Sheffield 1/2/2022 - JAGUAR X TYPE ESTATE 2004
Barrie Wheatcroft
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